Terms & Conditions

When You use any of the services provided by Us through the Platform, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform.

AVAILABILITY AND DELIVERY

Delivery time will vary from product to product and cannot be guaranteed. An indicative time period is approximately 7 to 14 days for products excluding shipping time. Shipping delays due to courier companies cannot be controlled. For custom-made garments, if your chosen Shirt is sold out or has a delay in delivery from the manufacturer post-purchase, we will offer you similar options. If the options are not suitable, a refund will be provided for the garment in question (unless clubbed with a promotional offer). Items purchased via a gift voucher are not entitled to a refund in cash or credit.

YOUR ACCOUNT

You agree that any use on the site is at your own risk and the Company is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Further, adding your mobile number to the account information allows us to contact you in case of any requirements to schedule appointments, alterations, advise delivery of orders as well as any unforeseen circumstance. We respect your privacy. In compliance with data privacy laws governing the jurisdictions in which we provide our service, you may delete your account at any time. Upon any termination, discontinuation or cancellation of Services or your Account, the following provisions will survive: “Pricing”, “Payment”, “Trademark Copyright and Restriction”, “Privacy Policy”, “Governing Law & Arbitration”. You may at any time unsubscribe from our newsletters, email or SMS campaigns by clicking on the appropriate settings in your Profile on our website.

PRODUCT DESCRIPTION

Qareez.com tries to be as accurate as possible in the representation of information on the website. However, the Company does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. Colours and patterns may appear different based on the screen resolutions being used. The final garment may differ slightly from that of the image being displayed.

MEASUREMENTS

Every fabric has a unique weight, feel and fall, hence measurements may appear to be different. Please be prepared for slight variances in fit based on fabrics. For all final garments will be produced within a general 1.5″ tolerance of those measurements.

PRICING

Whilst we try to ensure that all details, descriptions and prices that appear on this website are accurate, errors may occur. If we discover an error in the price of any Product or Service that you have ordered from the Company, we will notify you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. We allow changes or cancellations within 24 hours of order placement. If you cancel and you have already paid for the Product or Service, you will receive a full refund. Refunds will be made via the same payment mode and will be credited within 7 working days after the refund is initiated. Our prices when shopping online from India are inclusive of GST. For shipments outside of India, you will be solely responsible for calculating and paying any and all taxes, customs duties, fees, etc. imposed by the destination country in relation to the Product(s) or Services. Delivery costs may be charged in addition; such additional charges are displayed where applicable and included in the total cost.
For our international customers, please note that all charges are in the currency displayed on the website. In case of any interbank fees, the Company has no control in determining what these charges are and it is understood that the customer will bear these charges (if any). In case of any COD amount, the Company has the right to use the loyalty credits accumulated by the customer to offset these charges.
In case where a refund is issued, we will not refund any shipping charges, custom duties or taxes as applicable. Items purchased on Sale at our Stores are not eligible for returns, refunds or alterations.

PAYMENT

Our domestic prices are inclusive of GST. Tax is applicable at checkout. Payments may be made by the given modes on checkout page The safety of your credit/debit card information is of paramount importance to us. We do not store any credit/debit card information and your payment details are automatically encrypted when you enter them. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Products will not be dispatched, and Services will not be performed, until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
CHANGES TO TERMS OR SERVICES
We reserve the right to update or modify these Terms and Conditions at any time in our sole discretion. If we do so, we’ll let you know either by posting the modified Terms on our website(s) or through other communication. It is important that you check these terms regularly. You may choose to discontinue our service if you don’t agree to be bound by the modified Terms.

ALERTS AND NOTIFICATIONS

As part of our Services, you may receive notifications, alerts, emails, requests for feedback on our products and services, delivery status messages or other types of messages regarding our Services. We may also periodically send you emails that directly promote the offerings of the  Company. When you receive such promotional emails from us you will have the opportunity to “opt-out” by following the UNSUBSCRIBE instructions provided in the email you receive.

LIMITED LIABILITY

For all purchases made online, the Company’s liability extends to the value of the products purchased by the customer.

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